FAQs
More FAQs- What are some safety concerns after smoke and fire damage in my home?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- Why does the specialty floor need to be removed?
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt electrical appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off until evaluation by a licensed electrician is completed.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.